Lying nearly in the geographic center of the state, Alexandria, Louisiana, includes all of Rapides and Grant parishes and provides labor to many manufacturing facilities, hospitals, hotels, entertainment venues, the Port of Alexandria, and miscellaneous businesses. These companies want to put on a friendly, professional face to their local, national, and international callers and present the best image of the company or organization, including corporate headquarters, transportation companies, petrochemical startups, and more.
When someone anywhere in the world calls your company, you want your employee or a trained representative from an answering service to properly direct the call and communicate clearly with whoever is on the line. You want the voice to offer up the right balance of local charm and professionalism.
Technology To Meet Your Needs
The technology we offer pairs experienced operators with the best technology in the answering service industry so that whether you need live operators, automated attendants, or a mix of both, we answer your calls with a script we design for you and process messages using alpha paging, two-way texting, or email.
When you need more than basic answering services, Monroe answering services offers complete call center operation and help desk services. Our personnel, trained in your business, can answer technical questions, respond to inquiries about product information, take orders, and handle many administrative tasks. Whether you want to incorporate the services permanently or temporarily, or use them as your call center or a supplement to your in-house call center, our representatives act with the care, concern, and professionalism of your own staff.
True To Our Roots In Baton Rouge, LA
Monroe Answering Services started small in 1932 as a one-phone operation to meet the needs of the local physician. From there we have grown to be able to serve large industries with the same attention to detail as we used in working with the patients of that first client.
To find out how we can help you, contact us through our website or at (409) 981-9797 or (877) 546-9900.