Lafayette, Louisiana businesses in need of professional answering services need look no further than Monroe Answering Service. With more than 80 years of experience serving clients in all types of industries, we can provide answering services for your medical office, energy, oil or gas facility, educational institution, property management firm, restaurant, and any other type of business.
Answering Calls Is Just The Start
Using a state-of-the-art Amtelco Infinity system to manage incoming calls, Monroe Answering Service is able to provide top-notch service to your customers. However, a modern answering service does far more than just pick up calls. We can help your business grow by offering a full range of call center services to facilitate order placement, handle problems, and even provide 24/7 customer service or technical help desk support. We even offer short-term services to help you manage a business or personal event, such as a fundraiser or a wedding.
Reliability When You Need It
The secret of our success is largely due to our reliable workforce. In an industry marked by high turnover, we boast that more than 15% of our representatives have more than 15 years with us, while 20% have five years or more, and 35% have two years or more. We train our employees in industry best practices and thoroughly train them in the needs of your business before they ever even pick up the phone. We pay our representatives well and tend to overstaff our ranks, so that satisfied competent workers are always ready to serve your needs.
Serving Lafayette, LA
When selecting a vendor for answering services, choose Monroe Answering Service. To get started, contact us or call (409) 981-9797 or (877) 546-9900.