When you need answering services for your Lake Charles, Louisiana business, you can combine the expertise of over 80 years’ experience with modern technology when you choose Monroe Answering Service. Founded in 1932 with a single phone to accommodate leaving messages for doctors, the company has grown to include a state-of-the-art Amtelco Infinity system that manages the incoming calls of major industries. Our technology and reliable workforce has made us the go-to answering service for the energy, oil and gas, industrial and manufacturing, commerce and retail, and educational institutions in the area.
Technology To Meet Your Needs
Whether you need live operators, automated attendants, or a combination of both, we integrate the best answering service technology to answer your calls with a customized script. Messages are then properly relayed to the right person in your company via alpha paging, two-way texting, or email.
Does your Lake Charles business need more than basic answering services? Monroe Answering Service can be your call center or help desk to process orders, handle customer service issues, and provide detailed help and assistance to your customers. We can serve as an essential part of your team, while providing you with the reports you need to ensure both great service and accountability. Our reliable staff, marked by stability that is rare in the industry, knows how to properly handle your calls
True To Our Roots In Lake Charles, LA
While major area employers in petrochemical refining, education, gaming, and tourism rely on our services, we have not lost touch with our roots of the serving small employers who need basic answering services. We also offer specialized services such as guest list management for events and weddings, wake-up services, and reminders.
When you need answering services in Lake Charles, LA, choose the best. Monroe Answering Service is ready to serve you at (409) 981-9797 or (877) 546-9900 or via our website.