Are you looking for a
job where you will be valued and respected for your contribution to our team’s
success? Are you willing to work hard to
meet our standards of quality service?
Monroe Telephone is looking for team
members for entry level positions who are:
·
Reliable - regular, habitual, or
industrious; able to be trusted to do what is expected or has been promised and
to be accurate or to provide a correct result;
·
Personable
- having a pleasant personality and appearance with a pleasant welcoming
attitude;
·
Caring - compassionate or showing
concern for others, mindful of the needs, wishes, and feelings of others;
·
Professional - conforming to the
standards of skill, competence, or character normally expected of a properly
qualified and experienced person in a work environment;
·
Responsible - able to be counted on
owing to qualities of conscientiousness and trustworthiness; and,
·
Mature - having a calm and steady
temperament, rather than being excitable or given to apparently irrational
behavior.
Qualified applicants must be able to:
Touch Type
(to type without having to look at the
keyboard) at least 40 wpm.
SPELL
common (often occurring or frequently seen) words correctly from memory.
Speak clearly
(in a way that is easy
to hear and understand)
using proper (polite and formal) English and
follow
instructions using common sense.
Multitask
(to perform more than one task at the same
time) – read, listen/speak, type, and think simultaneously.
Work with the
Public
– especially difficult (requiring a lot of
effort to understand or deal with and may be hard to please) and/or
demanding (placing great strain on
somebody's patience, composure, or good nature) people.
Able to accept
criticism
– In order to learn to meet our high standards of quality you must be able to
take a spoken or written opinion or judgment that points out what is wrong about
something that is done, acknowledge that it is true including taking
responsibility for an action by replying in the affirmative to acknowledge a
fact or truth, and come to terms with it without protesting or making excuses.
Do you have?
A history of STEADY employment?
Experience working in a Call Center?
Dependable transportation?
A clean and neat appearance?
A pleasant phone voice?
Can you work?
Before 4 p.m. weekdays?
Any EVENING as late as
11 p.m.?
Every WEEKEND?
All HOLIDAYS?
For $8.50 per hour starting Training pay?
Would you like?
Answering calls for a wide variety of companies and
professionals?
Taking messages or orders from all kinds of callers?
Spending every working hour sitting at a computer?
Who is Monroe Telephone?
We are a small, traditional telephone answering service that has been serving
Southeast Texans since 1932.
Our
culture is relaxed and casual, with a focus on providing quality service.
Our staff is just as important to us as our clients.
We are located on the edge of downtown Beaumont, a few blocks from MLK
Parkway in our own secure building.
Want to apply?
We have found that an
applicant’s work history and voice are the most important criteria in
determining who, out of hundreds of applicants, are worthy of consideration.
If you are interested in being considered for one of our training positions,
please answer the
questions on the following page.
After you complete the application, Follow the
instructions on the next page, and then call the telephone number
given at the
bottom of the page.
Please note: this phone call is a very important TEST of your ability to follow
instructions, take a message, and how clearly and distinctly you can speak over
the phone. Please do not call the
phone number given until you have a pen and paper ready to use.
THIS VOICE MAIL MESSAGE TEST WILL DETERMINE
whether or not you are given an appointment to complete a more thorough
application and take a series of job skills tests.
Those applicants scoring the highest grades on the skills tests (such
as spelling, numerical accuracy, and typing) will be asked to interview with
Management.