Throughout its history, Shreveport, Louisiana, has been a popular center for petroleum production that has transitioned to be a major service center for the gaming industry and tourism, as well as a hub of medical care and education. Any of these businesses are dependent on the phone services they give their customers and require trained personnel and top-notch equipment to do the job.
Monroe Answering Service, a company that started back in 1932 as an answering service for a single doctor, now utilizes a state-of-the-art Amtelco system that works in conjunction with a reliable workforce who can present a good face for your company. Adept at handling calls in any industry, including retail, casinos, hospitals, universities, commerce, and the many other diverse industries that provide goods and services to residents and tourists of Shreveport, the company supplies permanent, temporary, and overflow answering assistance.
Technology To Meet Your Needs
Whether you prefer to have live operators, automated attendants, or both, Monroe personnel will greet your customers with a customized script and promptly get the message through to the intended recipient, using email, two-way texting, or Alpha paging.
For companies who need additional services such as call center work or customer service, Monroe can help you help your customers. Whether they call in to place orders, get information, discuss problems or request tech support, Monroe personnel function as an essential part of your team. They will not only offer great service to your clients, but will give you the reporting and accountability that you need to verify that you are getting the proper value from your investment in our services. As our company has lower turnover rates than many similar companies in the industry, our personnel are experienced and well versed in how to handle calls like yours.
True To Our Roots In Shreveport, LA
While major area employers in medicine, education, gaming, and tourism rely on our services, we value our smaller customers who also want their callers to experience great service. Besides answering services, we also offer specialized services such as wake-up calls, mailings, and guest list management for events and weddings.
For the best in answering services, turn to Monroe Answering Service which is ready to serve you at (409) 981-9797 or (877) 546-9900 or via our website.