A densely populated area, New Orleans, LA is one of the largest ports in the world and a major center for oil refining and petrochemical production, government, education, and tourism – all industries that require responsive communication services, both internally and with external customers. To meet the needs of the people you serve, Monroe Answering Services offers professional answering services and call center services to local businesses of all sizes.
Technology Designed For Your Business
Whether your business only needs to interact with customers during normal business hours, or you need round-the-clock service to meet the needs of a wide base of customers, using answering services is an excellent way to expand your capabilities without adding personnel.
Monroe Answering Services offers state of the art technology based on an Amtelco Infinity system. This technology blends live operators and automated attendants to respond to the needs of incoming callers, and accept and transmit messages to the proper person within your company. Whether you need someone to answer calls based on a script personalized for your company, or you need more extensive interaction to handle customer complaints, provide information, capture orders, or function as tech support, well-trained personnel from Monroe Answering Service can do the job. Using experienced representatives who have been with us for years – and far exceeding the industry pay retention rates – we offer continuity as well as excellent service to companies large and small.
True To Our Roots In New Orleans, LA
Since its founding as a one phone operation in 1932, Monroe Answering Services has tirelessly served the needs of our customers with a commitment to excellence. To find out how we can help your New Orleans business better serve your customers, contact us via our website or at (409) 981-9797 or (877) 546-9900